Moxa Technologies THINKCORE W315 Manual de usuario descargar pdf (Pagina 29)

ThinkCore W315/325/W345 Hardware User’s Manual Service Information

B-4

Product Return Procedure

For product repair, exchange, or refund, the customer must:

y Provide evidence of original purchase.

y Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

y Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter

product repair time.

y Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The

PRA should be visible on the outside of the package, and include a description of the problem,

along with the return address and telephone number of a technical contact.

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Moxa Technologies THINKCORE W315 Manual de usuario Pagina 29