Moxa Technologies INTELLIO C218 Especificaciones descargar pdf (Pagina 60)

RETURN PROCEDURE

For product repair, exchange or refund, the customer must:

v Provide evidence of original purchase

v Obtain a Product Return Agreement (PRA) from the sales representative or

dealer

v Fill out the Problem Report Form (PRF) as detailed as possible for shorter

product repair time.

v Carefully pack the product in anti-static package, and send it, pre-paid, to the

dealer. The PRA should show on the outside of the package, and include a

description of the problem along with the return address and telephone

number of a technical contact.

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Moxa Technologies INTELLIO C218 Especificaciones Pagina 60