Moxa Technologies INTELLIO C218 Manual de usuario descargar pdf (Pagina 99)

Return Procedure

For product repair, exchange or refund, you must:

 Provide evidence of original purchase

 Fill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time.

 Obtain a Return Merchandise Authorization (RMA) number from the sales representative or dealer

 Carefully pack the product in anti-static package, and send it, pre-paid, to the dealer. The RMA

number should show on the outside of the package, and include a description of the problem along

with the return address and telephone number of a technical contact.

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Moxa Technologies INTELLIO C218 Manual de usuario Pagina 99